Product Design leader with 10+ years of experience leading multidisciplinary design organizations in healthcare technology. Proven track record defining product strategy, scaling design teams, and partnering with Product and Engineering leaders to deliver customer-centered experiences that drive adoption, retention, and business growth. Expertise in navigating complex healthcare ecosystems, translating ambiguity into strategic direction, and building high-performing design teams.
Professional Experience
Flatiron Health
2018 - present
Director of Product Design
Lead a seven-person Product Design organization and three-person Design Systems team supporting multiple product areas, defining design vision, growing design leaders, and scaling organizational impact.
Created and operationalized a flexible design staffing model that aligned investments with business priorities, eliminated project delays caused by design capacity, and improved organizational agility.
Directed design strategy for multiple strategic product initiatives, including a companion mobile application, supporting Flatiron's network expansion and customer retention strategy, contributing to 97% network growth and more than 50% revenue growth over six years.
Defined the company's approach to AI-powered clinical experiences and established AI-assisted design practices, reducing time from discovery to proof-of-concept validation by 32%.
Partner with Product and Engineering executives to shape product strategy, improve customer retention, and evaluate strategic growth opportunities, including expansion into non-oncology specialties representing a $10–15M annual market.
Previously held roles: Lead Product Design Manager, Senior Product Design Manager,, Senior Product Designer, Product Designer
Freelance - Various
UX and Design Consultant
2018 - 2022
Led product discovery and UX strategy for UC Berkeley's genomics research platform, JBrowse 1 & 2 , simplifying complex scientific workflows.
Collaborated with Wynd leadership to define product strategy and UX, designing a proof-of-concept mobile app that showcased the end-to-end product vision and helped secure investment from the board.
Built Wynd's first design function by hiring and mentoring its first Product Designer through consumer launch.
Foundation Medicine
Product Designer, Data Product
2016 - 2018
Led design strategy to transform an internal genomics analytics platform into a commercial SaaS product for pharmaceutical and life sciences customers.
Education
Tufts University School of Medicine
2010-2016
PhD, Genetics
General Assembly
2018
Data Science
School of the Museum of Fine Arts
2014-2016
Graphic Design Certificate
University of Kansas Medical Center
2007-2008
MS, Dietetics & Nutrition
University of Kansas
2003-2007
BS, Genetics , minor in Japanese